Discover New Possibilities at Raffles Family Office

At Raffles, we are people first, people who can think beyond a label. We are one dynamic and entrepreneurial team. Fun, respectful, solidarity – Just like a family. We consistently strive to provide a workplace that nurtures diverse yet inclusive corporate culture, and encourages professional development. And we believe that this will enable us to create true values and provide better support for our clients. We are currently seeking an Assistant Relationship Manager, to be based in Hong Kong.

Primary Responsibilities:
• Provide general operational, client service and administrative support to the Relationship Managers;
• Maintain and update records of client instructions, client details and preferences;
• Collect and prepare account opening documentations, perform KYC and due diligence;
• Respond to client enquiries, monitor transactions and activities in client accounts;
• Ensure strict compliance and legal guidelines are adhered to with all internal policies and external regulations.

Requirements:
• At least 5 years of relevant experience in client support function within a financial institutions, preferably ARM experience from a private bank;
• Strong client service and problem-solving mentality;
• Team player with excellent communication and interpersonal skills
• Ability to work under pressure and multi-task
• Fluent in Chinese (Mandarin & Cantonese) and English, both written and spoken.